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Troubleshooting

How to resolve SOLR Heap size issue?

July 23, 2021 / RKenkre / Leave a comment

We recently started facing heap size issue on one of our SOLR instance. Error: Caused by: java.lang.OutOfMemoryError: Java heap space I thought it was easy fix by just adding more memory but it wasn't as forward as I thought. Before you jump to the solution I will share a good link which will explain you … Continue reading How to resolve SOLR Heap size issue?

Sitecore CM site size crosses 100 GB in space

July 20, 2021 / RKenkre / Leave a comment

We recently found that our CM Server C disk space was nearing to be full and to our surprise, we didn't have much media files or high sized files at website folder level. So we started troubleshooting the scenario. The strange part was the App_Data folder was 98GB+ and we thought it might be due … Continue reading Sitecore CM site size crosses 100 GB in space

Tip for SPE scripts

May 12, 2021 / RKenkre / Leave a comment

There was a funny incident that happened with me. I spent a lot of time to understand the script error and changed many things but no luck. The funniest part was I never touched any part of the script expect the Path of the item in the Query and the script broke with following error: … Continue reading Tip for SPE scripts

EXM not visible after Sitecore 10 installation

November 3, 2020 / RKenkre / Leave a comment

There was strange thing when we first installed Sitecore 10. The EXM app was not visible on Launchpad. After connecting with experts on Sitecore community and slack channels, we understood that EXM module is tightly coupled with Sitecore License. We examined our partner license. To examine the license, you can go to Control Panel from … Continue reading EXM not visible after Sitecore 10 installation

How to access Sitecore logs from Azure

July 7, 2020 / RKenkre / 1 Comment

Once our website is live and hosted on Azure PaaS, we don't have access to it's files and folders like we have on On-prem setup. So how do we get the Sitecore logs from Azure WebApps? There are couple of approaches to access the logs namely FTP, Azuretools.aspx, Azure Application Insights, etc. You can go … Continue reading How to access Sitecore logs from Azure

Access denied issue in Sitecore site

June 16, 2020 / RKenkre / Leave a comment

Many times, we suddenly face access denied issues which we know were working fine till we last checked. And now the hunt starts, common issues are when you access Sitecore Dashboard, Content Editor, etc. & you will get Access denied to specific Viewstate paths under App Data or your log files are not getting generated. … Continue reading Access denied issue in Sitecore site

Unable to see the newly created Sitecore Forms

June 6, 2020 / RKenkre / Leave a comment

In Sitecore 9.x, we have new module Sitecore Forms which was earlier known as WFFM (Web Forms for Marketers). This module helps us to create Forms with zero coding approach. Sometimes you create a new Form in Sitecore Forms but you are not able to see it in the Forms Dashboard. Resolution: The forms are … Continue reading Unable to see the newly created Sitecore Forms

Unable to install Sitecore package on local instance

June 6, 2020 / RKenkre / Leave a comment

Many times we install Sitecore XP 8.x on our local machine and everything is working as expected. When we try to install any Sitecore package on our instance, we just see the installation process do not end up and its irritating. Resolution: We need to disable 2 settings in the config file. Open the "Sitecore.Xdb.config" … Continue reading Unable to install Sitecore package on local instance

How to move items from Web to Master in Sitecore?

June 2, 2020 / RKenkre / 2 Comments

From the day we started the development in Sitecore, we always have created or modified items in Master DB and published in the Web DB. It is the practice the whole world follows then why we need to know to move the items from Web DB to Master DB? I think I am crazy to … Continue reading How to move items from Web to Master in Sitecore?

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