There was strange thing when we first installed Sitecore 10. The EXM app was not visible on Launchpad. After connecting with experts on Sitecore community and slack channels, we understood that EXM module is tightly coupled with Sitecore License. We examined our partner license. To examine the license, you can go to Control Panel from … Continue reading EXM not visible after Sitecore 10 installation
Troubleshooting
How to access Sitecore logs from Azure
Once our website is live and hosted on Azure PaaS, we don't have access to it's files and folders like we have on On-prem setup. So how do we get the Sitecore logs from Azure WebApps? There are couple of approaches to access the logs namely FTP, Azuretools.aspx, Azure Application Insights, etc. You can go … Continue reading How to access Sitecore logs from Azure
Access denied issue in Sitecore site
Many times, we suddenly face access denied issues which we know were working fine till we last checked. And now the hunt starts, common issues are when you access Sitecore Dashboard, Content Editor, etc. & you will get Access denied to specific Viewstate paths under App Data or your log files are not getting generated. … Continue reading Access denied issue in Sitecore site
Unable to see the newly created Sitecore Forms
In Sitecore 9.x, we have new module Sitecore Forms which was earlier known as WFFM (Web Forms for Marketers). This module helps us to create Forms with zero coding approach. Sometimes you create a new Form in Sitecore Forms but you are not able to see it in the Forms Dashboard. Resolution: The forms are … Continue reading Unable to see the newly created Sitecore Forms
Unable to install Sitecore package on local instance
Many times we install Sitecore XP 8.x on our local machine and everything is working as expected. When we try to install any Sitecore package on our instance, we just see the installation process do not end up and its irritating. Resolution: We need to disable 2 settings in the config file. Open the "Sitecore.Xdb.config" … Continue reading Unable to install Sitecore package on local instance
How to move items from Web to Master in Sitecore?
From the day we started the development in Sitecore, we always have created or modified items in Master DB and published in the Web DB. It is the practice the whole world follows then why we need to know to move the items from Web DB to Master DB? I think I am crazy to … Continue reading How to move items from Web to Master in Sitecore?
